MAY 2012
ISSUE 5 • VOLUME 35
$3.95
COSE.ORG
Connect on
DESTIN ATION
DOWNTOWN
A boom of apartment dwellers in
Cleveland’s core creates an instant market
for businesses that locate there.
Create an Experience
Customers want something
different, that is more than
a basic product or service.
How will you deliver?
Knock Knock
Oh, no. It’s OSHA.
Here’s how to prepare
for a surprise visit.
